1. Introduction
Welcome to Willow Odyssey! By accessing or using our website, you agree to comply with the following Terms and Conditions. These terms govern the use of our products, services, and content. Please read them carefully before making any purchases.
2. Products and Availability
We offer a range of accessories, camping gear, luggage, and tech. All products are subject to availability, and we reserve the right to limit quantities or modify the range of products at any time. We do not guarantee the availability of any item and will notify you if an item is out of stock or unavailable.
3. Orders
When placing an order with Willow Odyssey, you are committing to buy the items at the price indicated on the site. Orders are processed promptly after confirmation. Please ensure that all details are correct before submitting an order.
4. Payment Method
We accept cash on delivery as the only payment method. The total amount of the order must be paid at the time of delivery. Our delivery team will collect the payment from you upon arrival.
5. Shipping and Delivery
Orders will be processed within 1-3 days after confirmation. Shipping times may vary depending on your location. Delivery charges, if applicable, will be provided during checkout.
6. Returns and Exchanges
We are committed to providing you with high-quality products. If you are not satisfied with your purchase, please contact us within 1-3 days of receiving the item. Returns and exchanges are accepted under specific conditions, which will be communicated during the process.
7. Customer Responsibilities
You are responsible for providing accurate information, including shipping details, during the ordering process. Any delays or issues arising from incorrect or incomplete information are not our responsibility.
8. Limitation of Liability
Willow Odyssey will not be held liable for any damages resulting from the use of our products, including indirect, incidental, or consequential damages. Our total liability for any claim related to the products shall not exceed the amount you paid for the specific product in question.
9. Modifications
We reserve the right to change, modify, or update these Terms and Conditions at any time.
10. Contact Us
If you have any questions or need further clarification regarding our Terms and Conditions, feel free to reach out to us at:
Email: [email protected]